What does the check in / check out service include?
Also, prior to the arrival of the guests, a member of the Serve B & B Team will check that the accommodation has the essential elements of habitability (such as hand soap, shower gel or toilet paper) and will provide those missing items .
At the end of the stay, the Serve B & B Team will make sure that the guests' stay has been satisfactory and will wish them a happy trip back home.
For the service check in / check out be as comfortable as possible for the guests, the owner will provide the Serve B & B Team with the contact details of the guests for direct communication between the Serve B & B Team and the guest and that they can directly agree the schedules of entry and exit and have contact in case any incident occurs.
What does the cleaning service include?
What does the Bedclothes and Towels service include?
What does the Maintenance service include?
What does the Occupation Management service include?
Who is the Occupational Management service of my tourist home?
What does the Cestas service include?
The baskets vary according to the city in which the accommodation is located and can be consulted in the Services tab of the web.
What does the Design and Interior Design service include?
What does the Professional Photography service include?
What does the Full Service include?
Can I contract with Serve B & B a punctual service or do I have to delegate the complete management of my tourist home?
I do not know whether to hire a specific service, the Occupation Management or the Complete Management, what is better for my situation?
The punctual services are suitable for specific moments in which you can not be responsible for delivering some keys in a few days especially complicated for you or you prefer that someone is responsible for cleaning after a stay a little longer than normal, etc.
If you want Serve B & B to take care of the basic activities of the holiday rental (promote your accommodation in the networks, deliver it and pick it up and clean it between deliveries) you should hire the Occupation Management. Also, if you need it, you can add any timely service that you consider appropriate.
If you want Serve B & B to take care of everything and prepare tourist accommodation for optimal performance, your service is Complete Management.
Currently, I manage my tourist home through an Airbnb profile, could Serve B & B start doing it?
Currently, I manage my tourist home through an Airbnb profile, could Serve B & B start doing it?
And if I do not have an Airbnb profile, how can I contract the services of Serve B & B?
What if I work with other web portals other than Airbnb?
Is there a kind of permanency fee?
How does Serve B & B help me get the most out of my home?
Is there any risk of guests damaging my home?
How can I cover any type of damage or theft that the accommodation may suffer?
Is the state of the accommodation periodically verified?
Will I receive information from guests after each stay?
How do I contact Serve B & B?
How do I contract a service?
The first time you sign up for our service you will have to sign the service sheet that will serve your entire relationship with Serve B & B. Subsequently, just send us by email for your facility.
How do I hand over the keys to the Serve B & B Team?
Does Serve B & B stay with the keys to my accommodation?
If Serve B & B is going to offer you services on a recurring basis, we will be able to guard your key and you will have the peace of mind that it is in professional and trustworthy hands.
How do I make changes to a service already contracted?
In what cities do you operate?
Check the web areas where we operate today and, in any case, do not hesitate to contact us. Although we do not operate for the moment in your area, we will do everything possible to help you.
How do payments work?
In Occupancy Management and Complete Management, if the web platform through which you have contracted allows the co-hosting system, Serve B & B will receive your rate at the same time that the owner receives the bulk of the rent. In case the platform does not allow this option, Serve B & B will receive the lease amount from the web platform and transfer it to the owner once their rate has been deducted at the end of the month.
Do your rates include indirect taxes (VAT or IGIC)?
Where can I see my invoices?
Additionally, you can ask us for a duplicate of any invoice that may have been lost through an email to info@servebnb.es.
Serve B&B
Comprehensive management and services for owners of tourist homes in Tenerife and Madrid
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